Privacy Policy

The Camper Workshop Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

The Camper Workshop collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Vehicle information
• 
  

How do we collect your data?

You directly provide The Camper Workshop with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message      boards or via email.
• Use or view our website via your browser’s cookies.
• All following the conditions set out in the EU GDPR directive.
• 
  

How will we use your data?

The Camper Workshop collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might      like.

When The Camper Workshop processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The Camper Workshop securely stores your data in a ‘cloud’ based database.

The Camper Workshop will keep your data until you request we remove it (or 2 years from the last contact made, whichever comes first). Once this time period has expired, we will delete your data by totally removing your details from our database.

Marketing

The Camper Workshop would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies and specially selected, relevant Third Parties. (We will not share your data with anyone outside of The Camper Workshop)

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Camper Workshop from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

The Camper Workshop would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Camper Workshop for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Camper Workshop correct any information you believe is inaccurate. You also have the right to request The Camper Workshop to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Camper Workshop erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Camper Workshop restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Camper Workshop’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Camper Workshop transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: workshop@thecamperworkshop.co.uk

Call us at: 07423 814945

Or write to us: The Camper Workshop, Unit 1 Central Industrial Estate, Coombs Road, Halesowen, B62 8AE

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Camper Workshop uses cookies in a range of ways to improve your experience on our website, including:

• Keeping      you signed in
• Understanding      how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality      – The Camper Workshop uses these cookies so that we recognize you on our      website and remember your previously selected preferences. These could      include what language you prefer and location you are in. A mix of      first-party and third-party cookies are used.
• Advertising      – The Camper Workshop uses these cookies to collect information about your      visit to our website, the content you viewed, the links you followed and      information about your browser, device, and your IP address. The Camper      Workshop sometimes shares some limited aspects of this data with third      parties for advertising purposes. We may also share online data collected      through cookies with our advertising partners. This means that when you      visit another website, you may be shown advertising based on your browsing      patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Camper Workshop website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Camper Workshop keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about The Camper Workshop’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: workshop@thecamperworkshop.co.uk

Call us: 07423 814945

Or write to us at: The Camper Workshop, Unit 1 Central Industrial Estate, Coombs Road, Halesowen, B62 8AE

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The Camper Workshop has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.